By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? Steps 1 Open Depop. For more information, please see our they either want to sent you a fake confirmation email so you send them the item without realizing they never purchased or try to hack into your PayPal. its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. i'm going to phone the post depot tomorrow before i talk to the buyer about what we should do but unfortunately i do think it's lost. They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all Vote 1 1 comment Best Its details page will open. A sub for discussing all things Depop. 4 This upsets the buyer and now opened a depop dispute. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Is there a way I can edit the shipping label to reflect the good address? For more information, please see our SOMEBODY HELPso i sold a HS fan 2 pieces of my gear. Um, no. The buyer gives me a new address, then asks when I'm going to ship it. spoke to the buyer and the buyer gave me the wrong address, and told me when ive got the parcel back to send it to a NEW, completely diff address. and our Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. however a few days later she asked "girl why is the package heading to my old address in a different state" so i realized oh my lord she didnt even fix her address correctly and she said "this is why i mentioned my old address so u could check to see if it's correct." For more information, please see our buyer obviously wants it but atm theres nothing i can do and i have a bad feeling the parcel is lost. just ignore/block. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. Cookie Notice They said it was their bad and they are going to go to the post office to resolve the problem, but what is that going to do? Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What can I do? Privacy Policy. she also said ".cant you just write the new address on the label" which annoyed me . But I specifically told the seller to deliver it to X address instead. yes, the wrong address was on their depop account. im so scared she's gonna leave my first below-5-star reviewand yes i am sure i used the new label because i threw away the old one, Scan this QR code to download the app now. The buyer gives me a new address, then asks when Im going to ship it. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Step 2: Tap on the 'Setting icon' from the top right side of the screen. Just an unnecessary headache lol. So any help would be appreciated! I messaged the buyer, and they just dont care about the inconvenience they have caused. however it then, as per the tracking, wasnt delivered because the address couldnt be located. If you have not gotten a confirmation in app/on depop website that states "1 to ship" under the "all sold items" icon, then you have not sold an item. Scan this QR code to download the app now. Reddit and its partners use cookies and similar technologies to provide you with a better experience. def not my responsibility as a seller to make sure the buyer's address is correct. A sub for discussing all things Depop. Buyer put wrong address : Depop 1 Posted by 2 years ago Buyer put wrong address On the buyers order details she still had her old address and didn't notice until I had already shipped the item. Hell no. This has been happening so often that Ive had to put a disclaimer in every listing saying to double check your address before purchasing. Depop has been no help and Ive emailed about 10 times and also contacted USPS. They complied with the request and asked for my full name as well. she also said "cant you just write the new address on the label" which annoyed me even more cuz IF I COULD DO THAT why would i bother refunding u and making u pay again?! Had about 7 messages in the space of a few hours, all along the same lines. i think the buyer is a kid though, like genuinely, so i'm not sure if Yeah, that's happening to me too. Cookie Notice wrong address. Please read rules before posting. and our If they request either from you, they are trying to scam you by sending a fake email to you stating you have sold an item to them. Refunding the Buyer and relisting. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 4 4 Related Topics and our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Did I handle this correctly? Privacy Policy. They shipped almost immediately the next day. Had about 7 messages in the space of a few hours, all along the same lines. and our i texted him twice but havent heard from him since & he blocked me on ig. As young as 13 years old can register in Depop, make an account and start buying or selling. yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! So sellers have to pay extra for others' mistakes? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There are over 100 million items listed on Depop, with 90% of users aged 26 and under. Or could I manually pencil it in & USPS would be able to deliver it properly? however, the parcel hasnt been sent back to me, because my address wasnt on it. Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). Buyer moved house and gave the old address Related Topics Depop Mobile app Marketplace and Deals Marketplace Etsy Information & communications technology Online shopping Public company Consumer discretionary sector S&P 500 Business Technology Website Finance Business, Economics, and Finance does anyone have any advice? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Im sorry I just hate entitled people. uhh maybe i shouldve checked?? the guy at the depot told me to just wait and see what happens. Never provide your email address or phone number to a customer. Cookie Notice The next day, I go to try and ship once again. I messaged the seller and it turns out they sent it to the old . I waited 8 days, but the package still has not came. You should refund the order, relist it, and have them buy it again with the correct address. it doesnt have my address on it so i have no idea how it will get back to me. my local post office is also no help. Um babe you got a refund- Im not sending you anything lol. Cookie Notice I waited 8 days, but the package still has not came. it was then showing as sent back to sender. 98. Hi folks, I was selling an item and used FB's prepaid shipping label (via USPS). and we wouldnt even be in this situation if she hadnt bought it knowing her address was wrong!! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please read rules before posting. help! Complete noob when it comes to selling, especially in FB Marketplace. Of course, the Buyermistakenly gave me incorrect/invalid address and the package was resent back to me. For more information, please see our Scan this QR code to download the app now. i just purchased like 5 things from different people on depop, and i just realized one of the numbers on my address is incorrect. But I specifically told the seller to deliver it to X address instead. your best bet will probably just be to refund the buyer and offer to let them repurchase once you have your item back. So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? Use the address in your Depop sales receipt to ship your item Describe and take accurate photos of the items you list Only use tracked shipping to send items Keep your proof of shipping receipt or take a photo Make sure that the payment clears into your account before you ship I sold with Depop Payments This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." I messaged the seller and it turns out they sent it to the old address. Buyer gives me wrong address TWICE, wants a refund but still expects item?? This app icon looks like a black lowercase "d" on a red background. I took it home and messaged the buyer, telling them that they gave me the wrong address. and our Privacy Policy. Thanks for reading my rant. They gave me another address, and told me to ship it quick because they are going on vacation.

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