When youre ready to be tested, the exam is accessible from any article within the Discord Moderator Academy. Overview. DMA is a collection of resources written by moderators of some of Discords most prominent communities. Download. Some bots may also allow by-server white/blacklisting allowing you to control which servers are ok to share invites to, and which arent. Effective management promotes a feeling of professionalism and simplifies the process of training new moderators by a lot. Discord Moderator academy. This will let you remain focused and have an uninterrupted training session. For an anti-spam system to fit this dynamic, it should be able to prevent Fast Messages and Repeated Text. Permitting the discussion of sensitive topics on your server can allow users to feel more at home and engage with their trusted peers on topics they may not feel comfortable discussing with others. How many new members retain the next week? For each topic, also write down how you want to give this training: are you going to give a demonstration? Today's top 20 Discord jobs in Australia. Revisiting your founding mission and adapting it as necessary will allow your community to thrive as it goes from a hundred to a thousand to, maybe, a million people. An essential part of onboarding new moderators is to have an easily accessible document outlining the basic responsibilities and details on moderator tasks and different moderation teams. Do this for 3 Months Minimum. Deciding what topics to cover. Banned word filters often wont account for context, with an explicit blacklist. Download. Public bots often have a preset avatar and name which cannot be modified by end users. Just an endpoint to send data to, no actual hosting is required. Maybe youve always wanted to learn what it takes to recruit, manage, and grow a team of moderators. The Unverified role should have no permissions. Another form of training is to demonstrate how situations or scenarios are handled in your community via presentation or an actual demonstrative walk-through with moderation alt accounts. Moderators are a key part of making communities great and a place where people want to gather. You can then adjust your training for next time! How many new members retain the next week? Even though this comparison is important for better understanding of both bots and webhooks, it does not mean you should limit yourself to only picking one or the other. Ideally, this should summarize the entire training. There may also be channels that allow the usage of otherwise banned words. Explanations of certain Discord Terms of Service matters, such as copyright infringements, underaged users, implied racism and more. Blindsiding your moderation team with tests and exercises has the potential to do more harm than good, especially in terms of team trust and morale. Furthermore, this will complicate the interpretation of your welcome screen metrics, as the welcome screen will need to be used to help people primarily follow the verification process as opposed to visiting many channels in your server. $44,800 - $67,200 a year. While the involvement of bots may be minimal, writing interview questions and determining evaluation criteria could be complex, Requires only a single #welcome type channel with instructions to click the reaction, Can require either only a single channel or two channels depending on preference, Does not require any channels, unless you want a backup verification method for users that have DMs disabled. Moderator Academy. Time that the embed was posted. The part of the embed where most of the text is contained. Moderators are at the forefront of creating spaces where people feel safe and can find belonging. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). Before configuring a filter, its a good idea to work out what is and isnt ok to say in your server, regardless of context. Selecting voluntary participants. Download Nitro Discover Safety. Hybrid remote in Atlanta, GA 30309. Channels that are made opt in, require privileged access, or moved to the bottom of the channel list will have less engagement than other channels, The channel with greet messages will have an increased number of readers and, if send messages is enabled, a greater number of messages and chatters. It promotes active communication and trust between moderators and also allows them to keep an objective view on everything. Dont forget to thank everyone who participated for their active contributions! Establishing a healthy, professional, and respected moderation team is essential to creating a space that users feel safe in. Moderation can be challenging, but it is one of the most rewarding adventures you can embark on. Located next to the footer. The nature of spam can vary greatly but the vast majority of instances involve a user or users sending lots of messages with the same contents with the intent of disrupting your server.There are subsets of this spam that many anti-spam filters will be able to catch. User FiltersMessages arent the only way potential evildoers can present unsavoury content to your server. Time that the embed was posted. After the walkthrough most recruits are expected to manage certain moderation duties on their own while being supervised. This could be 10 links in one message, or 1 link in 10 messages. In addition, discord.gg can be added to a blacklist to block ALL Discord invites.A Banned Words filter is integral to running a public server, especially if its a Partnered, Community or Verified server, as this level of auto moderation is highly recommended for the server to adhere to the additional guidelines attached to it. The amount of content continues to grow, now consisting of over three dozen articles carefully crafted by moderators across the platform, each bringing their expertise on a wide variety of different challenging topics. Take the Discord Moderator Exam! For an anti-spam system to fit this dynamic, it should be able to prevent Fast Messages and Repeated Text. In addition, total engagement on your other channels may grow at a slower pace. User FiltersMessages arent the only way potential evildoers can present unsavoury content to your server. Bots have to be hosted in a secure environment that will need to be kept online all the time, which costs more resources. For example, if you add the slur nig to your filter and someone mentions the country Nigeria they could get in trouble for using an otherwise acceptable word.Filter immunity may also be important to your server, as there may be individuals who need to discuss the use of banned words, namely members of a moderation team. Youll find the platforms best moderators, bot devs, scholars and researchers, and even Discord engineers and product managers, Trust & Safety members, and policy experts. How many new members successfully activate on their first day? If you want to protect your server from raids, please read on to the Anti-Raid section of this article.Text FiltersText filters allow you to control the types of words and/or links that people are allowed to put in your server. Having a simple guide in a separate text channel with a quick guide of the bots prefix and format (command, user-id, [time], reason) will aid moderators in quickly responding to ongoing issues on the server. How many new members successfully activate on their first day? celebrity proposal at dodger stadium 2021 what is a discord moderator. This can allow a server to remove links with an appropriate reprimand without treating a transgression with the same severity as they would a user sending a racial slur.Whitelisting/Blacklisting and templates for links are also a good idea to have. For example, a serious channel dedicated to discussion of real world issues may require discussions about slurs or other demeaning language, in this exception channel based Immunity is integral to allowing those conversations.Link filtering is important to servers where sharing links in general chats isnt allowed, or where there are specific channels for sharing such things. Filtering allows these invites to be recognized, and dealt with more harshly. This feature is usually chained with Raid Prevention or Damage Prevention to prevent the detected raid from being effective, wherein raiding users will typically spam channels with unsavoury messages.Raid-user detection is a system designed to detect users who are likely to be participating in a raid independently of the quantity of frequency of new user joins. A medium-sized image in the top right corner of the embed. Not only does a moderation team distribute workload, but it allows for new ideas and perspectives maybe youre not as technical, and bringing in a bot expert allows for automating some manual chores. How many new members successfully activate on their first day? They can also manipulate their Discord username or Nickname to cause trouble. The part of the embed where most of the text is contained. Some bots even provide an embed visualizer within their dashboards. Both of these servers are a growing community of passionate moderators on the platform to discuss all things moderation. Learn how students use Discord to organize and stay connected across campus clubs, communities, and organizations. The measurement and expected results of each community engagement campaign will vary based on the exact nature of the campaign. diamonds are forever screencaps. Cannot hyperlink any text in a normal message, must use an embed. As such, Fast Messages filters should prevent offenders from sending messages; this can be done via a mute, kick or ban. These communities are built and cared for by moderators, who make sure these servers grow and flourish while making sure the community held within is healthy and safe. This shared interest is the inspiration behind your community and it could be anything: a game, a content creator, a movie, a book series, or even something more niche like a fan club for a secondary character from a beloved TV show. Theyre people who help imagine, build, maintain, and grow the most amazing communities on the platform, and the internet as a whole and you can be a part of it all. *Gaius can apply same blacklist/whitelist to names as messages or only filter based on items in the blacklist tagged %name**YAGPDB can use configured word-list filters OR a regex filter. This differs from Raid Prevention as it doesnt specifically target or remove new users on the server.Raid anti-spam is an anti spam system robust enough to prevent raiding users messages from disrupting channels via the typical spam found in a raid. Study the Discord Moderator Academy (DMA) Pass the Discord Moderator Academy Exam. LMFAO, Discord's Moderator Academy and Certified Discord Moderator badge are no more! Will not automatically trigger on the free version of the bot. A text filter is integral to a well moderated server. Will you use illustrations? Having a reliable team behind you to assist you in training is of most importance. Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. Adding or promoting an invite link on a relevant traffic source will increase server growth, Improving the overall quality of referrers will attract people that are more likely to stay on your server and engage with your community, Enabling or adjusting the Welcome Screen will guide users to the right introduction channels and encourage engagement, Streamlining the channel and role structure will make the server less overwhelming to new users and encourage participatio, Implementing a news feed announcement channels with role notifications will encourage people to check the announcement channel regularly, Implementing community engagement campaigns will improve activity. The most common forms of spam are also very typical of raids, those being Fast Messages and Repeated Text. Bigger servers tend to rely on a ticket or Modmail system, so properly introducing them with sample conversations or problematic matters is essential for both the recruit and the future user. As you grow your community from one person to a thousand, as you meet new friends and create memories for the rest of your life, as you sing in late night voice calls and take hours thinking about how to write new rules, well be here with you, every step of the way. Ben 10 unlocks his ultimate alien transformation, a Discord mod.Credit to Pacific Zilla for sharing this: https://www.youtube.com/channel/UCOq0GlphCJ_IT_77kB. Reassure them that making mistakes is okay as long as you take responsibility for your actions and are willing to learn from them. This can often happen in raids. Allows you to add multiple subtitles with additional content underneath them below the main Title & Description blocks. Fortunately, the Discord Moderator Academy (DMA) is designed to serve as a comprehensive guidebook to understanding the many layers of moderation, written by expert community moderators who delve into its practices daily. Considering all of these things when creating your training process will make onboarding as informational and effective as possible for you and your new recruits! The link to the address of the webpage. If you want to protect your server from raids, please read on to the Anti-Raid section of this article.Text FiltersText filters allow you to control the types of words and/or links that people are allowed to put in your server. Subset filters are still a good thing for your anti-spam filter to contain as you may wish to punish more or less harshly depending on the spam. The @everyone role should have normal permissions. ), and its important to understand what you and your members want your community to be. Articles start with the basics, and the later articles are some of the most advanced topics moderators may face. Even if you do not pass this time, the test . *Defaults to banning ALL links**YAGPDB offers link verification via google, anything flagged as unsafe can be removed***Setting a catch-all filter with carl will prevent link-specific spam detection. To help institute a purpose, remember to think about your community from the perspective of a new member. A Banned words filter can catch links and invites provided http:// and https:// are added to the word blacklist (for all links) or specific full site URLs to block individual websites. Can create 10 webhooks per server with the ability to customize each avatar and name. This is usually used to represent an Author icon. Another example would be for bot support servers where a brief description of commonly encountered issues and how to solve them as well as an FAQ section to help users with simpler answers. For example, a serious channel dedicated to discussion of real world issues may require discussions about slurs or other demeaning language, in this exception channel based Immunity is integral to allowing those conversations.Link filtering is important to servers where sharing links in general chats isnt allowed, or where there are specific channels for sharing such things. Safety. For your community, youll want to determine what people will get out of it and how it will appeal to current and future members. Discord is a place where anyone can build and manage a community dedicated to the things they love, whether that is a favorite game, creating amazing art, or simply hanging out with friends and making new ones. Raid detection means a bot can detect the large number of users joining thats typical of a raid, usually in an X in Y format. I have been using discord for 4+ years! Articles start with the basics and ramp up to cover some of the most advanced topics that a moderator might face. *Unless you are using the channel description for verification instructions rather than an automatic greeter message. Safety Center. . Have some room at the end to answer any questions your trainees might have. The difference between this system and the "Buddy System" is that each new moderator will be acquainted with the moderation . The exam consists of multiple-choice questions, as well as short answer questions on hypothetical situations, moderation policy, as well as some questions about your moderation experience and the communities you moderate. Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. If it is possible, go through the material with someone who is unfamiliar with moderation. *Unconfigurable, triggers raid prevention based on user joins & damage prevention based on humanly impossible user activity. This can make administration and moderation of your server much easier. Now that you know what a community is and the expectations that come with being a moderator, it is time for you to begin your journey. Allows you to put multiple fields in the same row, rather than having one per row. Different bots will provide various ways to filter these things, keeping your chat nice and clean. Banned word filters often wont account for context, with an explicit blacklist. Its not uncommon for bots to use webhooks for logging purposes or to distinguish notable messages with a custom avatar and name for that message. Be flexible and grow with your communitys needs to successfully foster a healthy environment. Gaming & Engagement Specialist. User retention will decrease as well. The Discord Moderator Academy (DMA) was created to empower those moderators to lead more effectively, manage teams, and learn more about the tools needed to help foster their communities. Find common ground between everyone involved, including both the mentors and trainees, and settle on when to teach what topic. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation, Embed titles are limited to 256 characters, Embed descriptions are limited to 2048 characters, The name of a field is limited to 256 characters and its value to 1024 characters, The footer text is limited to 2048 characters, The author name is limited to 256 characters, In addition, the sum of all characters in an embed structure must not exceed 6000 characters, A webhook can only send 30 messages per minute, Total membership over time grows more slowly or decreases, Total joins from the invite link/referrer decreases, Total membership over time increases more quickly or decreases more slowly, Total joins from the invite link/referrer increases.

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